• 911 EMERGENCY

  • An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:

    • A fire
    • A crime, especially if in progress
    • A car crash, especially if someone is injured
    • A medical emergency, especially for symptoms that require immediate medical attention

     

    When you call 911, be prepared to answer the call-taker's questions, which may include:

    • The location of the emergency, including the street address
    • The phone number you are calling from
    • The nature of the emergency
    • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
  • Remember, the call-taker's questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

    Do not hang up until the call-taker instructs you to do so.